The Process

How Erivault works

How a tenancy becomes one trusted property record: from property setup and pre-condition inspection through maintenance, communications, check-out and evidence archive.

The full tenancy lifecycle

01Property setup
02Pre-condition inspection
03Tenancy setup
04Check-in
05Maintenance
06Periodic inspections
07Communications
08Compliance
09Issue resolution
10Check-out
11Deposit resolution
12Evidence archive & export

Throughout every stage: communications · journal · timeline · evidence · audit trail.

Set up the property and tenancy

Create the trusted property record

Landlord or agent creates the property record, adds the tenancy and compliance details, and invites the tenant by email or workspace link. The shared record becomes the place every authorised stakeholder can contribute to and rely on.

Independent tenants can also start here on their own plan, even if their landlord is not using Erivault.

Pre-condition inspection and check-in

Record the starting condition

Before check-in, the inspector captures the starting condition on mobile. The guided flow covers rooms, notes, photos, meters, keys, alarms and special areas. Photos are timestamped and include location data where device permissions allow.

A structured pre-condition record establishes the tenancy baseline.

Review, contribute and confirm

Make the baseline trusted

The landlord or agent reviews and publishes the condition record. The tenant can review, comment, add evidence where enabled and sign or raise specific points. The baseline remains available throughout the tenancy.

Every party starts from the same signed, timestamped property record.

Coordinate the tenancy lifecycle

Keep operations on the record

Throughout the tenancy, communications, maintenance updates, contractor coordination, compliance activity and issue resolution are recorded alongside evidence. Periodic inspections use the same guided flow and compare against the original condition record.

A continuous journal, timeline and audit trail of what happened, who said what and what was done.

Check out inspection

Compare with check in and mid term

At the end of the tenancy, a check-out inspection uses the same guided flow. Erivault compares current evidence with the baseline and periodic inspections, then classifies changes as no change, fair wear and tear or potential damage.

A structured check out report highlighting only what has changed.

Deposit resolution and evidence archive

Resolve and preserve the record

The record brings together condition reports, communications, maintenance, compliance and journal activity. Landlords can record proposed deductions with reasons, tenants can review and respond, and the relevant evidence can be archived or exported for TDS, DPS or MyDeposits discussions.

An exportable evidence archive and audit trail to support fair, transparent deposit discussions.

“Thorough check in and check out inventories and clear documentation are crucial for reducing disputes. Claims are much more likely to be rejected if there is weak or incomplete evidence.”

Summary of guidance from UK deposit schemes

Erivault keeps inspections, communications, maintenance, compliance activity and issue resolution on the same trusted record, then packages the relevant evidence for TDS, DPS and MyDeposits discussions.

Existing records

Already have PDFs, photos or inventory documents from another platform? Keep them as legacy reference evidence, then use Erivault to continue the tenancy record with new in-app captures, communications, reviews and exports.

View sample report
Your Journey

Your path by role

Every role contributes to the tenancy and leaves a clearer shared record for everyone who follows.

Tenant

Accept invite → Confirm the condition record → Keep issues and conversations on record → Review check-out → Respond to deductions

Stay connected and contribute to the trusted record that protects your tenancy.

Landlord

Set up property → Invite stakeholders → Track condition, compliance and maintenance → Resolve deposit → Archive the record

See the full tenancy clearly in one record, not a collection of disconnected reports.

Agent / PM

Set up tenancies → Coordinate stakeholders → Run inspections and compliance → Keep communications on record → Export when needed

Run a consistent tenancy lifecycle across the portfolio from one trusted record.

Contractor

Receive job → Review the property context → Capture before and after → Add completion notes → Keep proof on record

Make completed work part of the trusted tenancy record everyone can rely on.

Sample Output

See a sample report

The sample check-out report shows the same property facts, evidence counts and deduction guidance used on the report page.

Check-out report

Flat 23, Victoria Mansions, SW1A 2AA

Generated 6 December 2025 from a 31 December 2024 inspection

Property and tenancy details
Meter readings (3 photos)
Entrance Hall (4 matched items)
Living Room (8 matched items)
Kitchen (7 room items, 6 appliances)
Bathroom (10 matched items)
87 source photos85 shown in sample
View Sample

Ready to get started?

Set up your account and bring every party in the tenancy into one shared evidence record.