The Process

How Erivault works

A guided process from move in through mid term to move out that keeps everyone on the same page and protects deposits with clear, timestamped, tamper resistant evidence.

The tenancy lifecycle

01Onboarding
02Check in
03Mid tenancy
04Issues
05Check out
06Resolution

Set up and invite

Onboard your property and tenant

Landlord or agent creates the property, adds compliance documents, schedules the check in inspection and invites the tenant by email or workspace link. The tenant accepts, creates a free account and can see the upcoming check in and property details.

Independent tenants can also start here on their own plan, even if their landlord is not using Erivault.

Check in inspection

Guided capture on mobile

On the day, the inspector opens the inspection on their mobile. The app guides them through room by room capture with notes and photos, plus meters, keys, alarms and special areas where needed. Photos are captured through the inspection flow with timestamps and location data where device permissions allow.

A structured draft report is generated from the inspection record.

Review and sign

Agree the starting point

The landlord or agent reviews the draft report, edits any notes and publishes it. The tenant receives a link, reviews the report and can add comments or extra photos where enabled. They either sign to agree, or raise specific points.

Both parties have a signed, timestamped baseline for the tenancy.

Mid tenancy evidence

Capture issues and changes as they happen

Throughout the tenancy, issues are reported through the journal. Tenant logs a problem with photos and notes, landlord or agent is notified, contractors can be added with before and after capture. Optional mid term inspections use the same guided flow and compare against the original check in.

A clear timeline of what happened, when it was reported and what was done.

Check out inspection

Compare with check in and mid term

At the end of the tenancy, a check out inspection uses the same guided flow. Erivault compares current evidence with check in and any mid term inspections. The inspector classifies changes as no change, fair wear and tear, or potential damage.

A structured check out report highlighting only what has changed.

Evidence for deposit discussions

Support fair decisions with clear evidence

All relevant evidence sits in one pack: check-in report, mid-term records, check-out report and journal extract. Landlords record proposed deductions with reasons. Tenants can review and respond. When needed, the pack can be exported to support TDS, DPS or MyDeposits discussions.

Structured, timestamped evidence to support fair and transparent deposit discussions.

“Thorough check in and check out inventories and clear documentation are crucial for reducing disputes. Claims are much more likely to be rejected if there is weak or incomplete evidence.”

Summary of guidance from UK deposit schemes

Erivault captures timestamped evidence at move in, mid term and move out, then packages it into structured evidence packs that support TDS, DPS and MyDeposits discussions.

Existing records

Already have PDFs, photos or inventory documents from another platform? Keep them as legacy reference evidence, then use Erivault for new in-app captures, reviews and exports going forward.

View sample report
Your Journey

Your path by role

Every role has a clear path through the platform.

Tenant

Accept invite → View check in → Log issues and mid term evidence → Review check out → Respond to deductions

Landlord

Add property → Invite tenant → Run check in, mid term and check out → Manage compliance → Resolve deposits

Agent / PM

Onboard clients → Schedule inspections → Assign team → Generate reports → Track portfolio

Contractor

Receive job → Capture before and after → Submit evidence pack → Prove work completed → Get paid faster

Sample Output

See a sample report

The sample check-out report shows the same property facts, evidence counts and deduction guidance used on the report page.

Check-out report

Flat 23, Victoria Mansions, SW1A 2AA

Generated 6 December 2025 from a 31 December 2024 inspection

Property and tenancy details
Meter readings (3 photos)
Entrance Hall (4 matched items)
Living Room (8 matched items)
Kitchen (7 room items, 6 appliances)
Bathroom (10 matched items)
87 source photos85 shown in sample
View Sample

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